Friday, December 18, 2009

It's Christmas Time!

It's hard to believe that we are so close to Christmas!  It seems that each year revolves faster than the year before.  I am thankful for our wonderful customers that make our job truly GREAT!

We have been very busy at Ebeling's.  The service techs are installing new fireplaces for folks ready to decorate for Christmas parties.  Many are taking advantage of the 30% tax rebates that are available right now.  We still have a few of the instant rebates that are available from Quadra-Fire thru the end of December. 

Our service tech went to service a pellet stove today and discovered an improper and unsafe installation.  Please, if you are considering any kind of do-it-yourself job, research and make sure that you are installing your product according to the manufacturer's installation information.  If you are purchasing a home, it might be a good idea to have the home inspected in hopes of catching these unsafe conditions. 

It has been a cold December, if you have a hot tub please check on it periodically.  We have had several folks that found their hot tubs were more like ice cubes.  If you go out and discover that your spa is not heating, don't panic, turn off the power and get a call in for service or drain the spa immediately, open the plumbing to drain and if possible tip the spa to remove the water from the plumbing or use an air compressor to remove all the water.  This is not a guarantee that you will not have damage to the tub, there are a lot of places where the water can pool, the filter housing, the pump housing etc. open up all of the places where there is water and drain.  Unless the outside air temperature is very very cold, your spa will stay warm without electricity for several hours if it is just left closed.

Christmas is a wonderful time of year!  I hope that each one of you are able to enjoy this Holiday Season, your family, your church family and the Reason for the Season - the birth of our Savior........................ Merry Christmas and may God Bless you!

Cheryl

Monday, November 23, 2009

It's Thanksgiving Week!

WOW!
I can hardly believe that Thanksgiving week is here and Christmas is around the corner!  The service techs are busy this week getting fireplaces installed for customers - we all want to be cozy, enjoy Thanksgiving dinner and family.


What could be better than a great meal, cup of hot cocoa, warm fire and loved ones to enjoy!  One of life's greatest blessings.

We have the new inground swimming pools to a point that they can be completed next spring.  Several hot tubs have yet to be serviced and ready to go this week.  It is going to be a busy week, getting everything completed in three days instead of five.  Please note:  Our Retail Store and Service will be closed on Thanksgiving day and on Friday the day after Thanksgiving.  While everyone is out frantically searching for the "Black Friday" specials, it is a slow day in our retail store, so we opt to give our employees an extra day off.  After all, they have worked very hard and totally deserve it!  And what better.......Management is working on Saturday!  So several of our employees are getting a 4 day weekend.

I have much to be thankful for this year.  Thankful for my wonderful family and extended family.  Thankful for my church family and all my friends.  Thankful that I LOVE my job!

I would like to personally thank each and every one of our customers for all of their business and support.  Without our customers, we would not be in business.
                                                      Thank You and May God Bless Each of You!
                                                                 Have a Happy Thanksgiving!
                                                                                Cheryl

Friday, November 20, 2009

Today is service day

Friday is the day that we have swimming pool and spa service.  Swimming pool service includes cleaning the pool, dipping out any leaves, backwashing the filter if needed, making sure that the system seems to be operating correctly, check the sanitizer level, get a water sample to bring back to the store to run thru ALEX our water analysis software.  Spa service includes making sure the spa has enough water, check the sanitizer level and adjust if necessary, periodic drain and refill, check spa operation, get a water sample to bring to the store to run thru ALEX. 

The service tech's worked on a used hot tub that has been brought in for repair and got one more swimming pool covered up for the winter.  Around here it gets cold enough that we are forced to winterize swimming pools. 

Katie and I have been working on getting our facebook page up and running.  Hopefully you can find us on facebook and will be a fan of our page!

Tuesday, October 13, 2009

Swimming is looking pretty cold right now.

Well, here we are mid October....don't know what happened to our summer time weather.  It flew out of here so quickly I think I lost it in July.  Anyway, folks are closing pools in a big hurry right now, the weather is touching around freezing and we don't want to break pumps, filters and plumbing.  There are a few pool still open, with pool heaters, or indoor pools. 

We are busily working on a new inground pool, getting it in the ground, to be completed in the spring, when it's warmer!

I was thinking of changing the subject of the blog for a while, since it is so cold.  The guys are busy selling and installing fireplaces and stoves.  Most of the folks coming in to the store right now are talking about fireplaces or stoves.  (or they're getting ready to enjoy the Hot Tub for the winter)

Thursday, September 10, 2009

I am Closing my pool, what about changing from Softswim to Chlorine?

OK, you are on Softswim from BioGuard right now and you would like to try chlorine in the pool next year.

When you come in for your closing chemicals, I'm going to run a water test (if you bring me water) and make sure that the pool is balanced and ready for closing.  If you have decided to switch to chlorine, we are going to be more selective in our closing chemicals, not using all of them to close the pool.

We won't go ahead and do the switch this fall, we'll wait until spring.  It would be best to open your pool in April before it starts getting warm, we'll have you vacuum to waste and drain most of the pool at that time.  Then you can just start the pool up on chlorine and away you go!

Wednesday, September 9, 2009

Above Ground Winter Covers

What about those winter covers for above ground pools............it says it has a 7 or 10 year warranty?

I have to tell ya, the winter covers for above ground pools that I have seen are bad and worse as far as quality.  I have called them "glorified trash bags" more than once.

Unfortunately, we need covers for our above grounds each winter and I have not found any better way to cover an above ground pool than the winter cover with a cable and winch.  Unless you have a deck around your above ground, then you can put a nice Loop Loc cover on it - with anchors into the deck.  WOW!  That will last a very long time.

The above ground covers generally come with a 7 or 10 year warranty.  The manufacturer normally deals directly with the consumer for a warranty claim and they usually cover "workmanship" and not tears caused from wind or by our ingenuity in ways that we tie those rascals to the ground so they don't take off like big balloons in Kansas in the winter!  :) 

The covers with less than a 7 year warranty are so lightweight, they may not even last the first winter.  A cover with a 7 year warranty, generally I would expect to last a couple of years and a 10 year warranty slightly longer.  It does help if you do your best to take care of the cover.  Some folks put a pillow under the center and run water around the edge to help hold them down.  In the spring, when you take the cover off, use a good winter cover cleaner - like Stow Away from BioGuard.  It'll get that cover clean and then squirt the rest of the bottle on the cover and fold it up.  The Stow Away will keep mildew from growing on the cover and it'll be in great shape for next year's closing.

Tuesday, September 8, 2009

OHHHHH All This Rain!

Wow, Here in the mid-section of Kansas we have seen a lot of rain lately.

Rain can create a few needs in our swimming pools.  If you have an automatic pool cover, you must keep a cover pump and keep the water off the pool cover.  If your pump quits, just find a way to remove the water as soon as possible.  Don't try to operate your pool cover with water on the top.  You can cause damage to the cover, trying to pull all that water as well as the cover.

If your pool is open and all the rain water is going in to the pool, don't worry - just take a water sample to your BioGuard Professional and have the water tested.  Adding rain is like adding fill water - the addition can change the water balance.